Seenbox Affiliate Terms

The short version. Refer creators with your link and earn 10% of their price on every new paid message they deliver, for a window that grows with your number of qualified referrals. Commissions clear after 30 days and are paid monthly once you have $25 or more. Self-referrals and self-purchases don't count.

1. About these Terms

These Affiliate Terms ("Terms") are between you and Seenbox ("Seenbox", "we", "us"), and govern the Seenbox affiliate program (the "Program"). You accept them when you join or share your referral link. The Terms of Service and Privacy Policy also apply; where they conflict with these Terms about the Program, these Terms control.

You must be at least 18 and live in the United States. The Program pays only for referring creators, never buyers, and has no multi-level or downline earnings.

2. Key terms

• Creator price: the price a creator sets, not including the buyer's service fee.
• Captured sale: an order charged after the creator delivered. A released hold is not a sale.
• New message: any paid message that is not a paid follow-up inside an existing conversation.
• Qualified referral: a referred creator who has (1) signed up through your link, (2) completed Stripe onboarding, (3) published a priced page, and (4) publicly posted their Seenbox link. No sale is needed.
• Window: the period during which a referred creator's sales earn you commission.
• Under review: a commission held while a person checks a possible breach of Section 11.
• Void: a commission cancelled and never paid.

3. Referral links and attribution

• Your link is seenbox.ai/r/[code]. A creator is your referral only if they begin signing up through your link.
• Each creator has one affiliate, fixed at signup. It cannot be moved afterwards, including by agreement between affiliates.
• You cannot refer yourself, an account you own or control, or someone acting for you. A signup that attributes your own account to your own link is refused automatically.
• We may correct an attribution that was wrong because of a technical error. We record the reason and tell the affected affiliates.

4. Your commission

• You earn 10% of the creator price on each captured sale of a new message by a creator you referred, if it is captured inside that creator's window and is not refunded, charged back or void.
• Paid follow-ups are excluded. They never appear in your commission figures.
• Any referral earns from its first sale. Qualification affects only your window length and Partner status.
• Commission comes out of Seenbox's share. It never reduces the creator's earnings and is never charged to the buyer.
• Commissions are calculated in whole cents, rounded down, and decided once, at capture, using your tier at that moment.

5. Windows and the tier ladder

Each referred creator's window starts at their first captured sale. Its length depends on your qualified referrals at the time of each sale:

• Lifetime means for as long as your affiliate account and the referred creator's account remain open and in good standing, and the Program runs.
• Moving up a tier recalculates every window from that creator's original start date, which can reopen a closed window for future sales only. There is never back pay for sales captured while a window was closed.
• A qualification, once reached, stays unless revoked under Section 11. If your qualified count falls, your tier falls for future sales.
• A referral under review does not count toward your tier or Partner status until the review ends.

6. Hold period and earned balance

• A commission is pending for currently 30 days after the sale. A refund or chargeback during that time cancels it.
• After the hold, it is earned and added to your earned balance (earned commissions, minus reversals and amounts already paid).
• Your dashboard shows your earned balance, how much more you need to reach the payout minimum, and one total for any amount under review.
• A commission cleared after review keeps its original earned date and is paid in the next batch that pays you.

7. Payouts

• We pay once a month, in one batch, currently on the first business day of the month. A person at Seenbox starts each batch.
• You are paid when your earned balance is at least $25 (currently); you then receive the whole balance. Smaller balances roll over.
• If any part of your earned balance has gone unpaid for 12 months, or your account closes, your whole earned balance is paid in the next batch even if it is under $25.
• Payouts require completed Stripe payout and tax onboarding (Section 9) and no open fraud finding on your account (Section 11). Until then your balance is held, not cancelled.
• A batch may run up to 10 days late while open reviews are decided.

8. Refunds and chargebacks

• Refunds are decided by a person under the Refund Policy. If a sale is refunded or charged back before its commission is paid, the commission is void. Any refund on a sale, even partial, reverses that sale's whole commission.
• If the commission was already paid, we recover it only from your future commissions. We never invoice you, and a payout is never negative.
• If Seenbox later wins the chargeback, the commission is restored.
• If your account closes while you owe an amount back, we recover what we can from commissions still in their hold; any remainder is written off.

9. Getting paid through Stripe, and taxes

• Payouts go by Stripe transfer to a Stripe account in your name (the same one you use as a creator, if you are one). Stripe collects your identity, bank and tax details; Seenbox never sees your bank account or Social Security number.
• Tax information is collected through Stripe, and we or Stripe issue tax forms (such as Form 1099-NEC) where the law requires. You are responsible for your own taxes. Stripe's Connected Account Agreement applies to your Stripe account.

10. Seenbox Partner

At 10 qualified referrals you become a Seenbox Partner: a badge on your dashboard (and creator page, if you have one), early access to new features and a direct line to the founder. It does not change your rate, tier or windows. You keep it unless qualifications revoked for fraud leave you below 10.

11. Fraud, reviews and appeals

What is not allowed. Self-referral; fake or controlled creator accounts; buying, selling or trading referrals; altered or recycled proof of a post; impersonating a creator; buying from your referred creators or having them buy from themselves to generate commission; and misleading people about Seenbox.

Void commissions. Once a person at Seenbox confirms it, commissions are void where the referred creator is you or someone acting for you, or where a payout account, identity, login email, card or device was shared between you and the referred creator (or between creator accounts) and used to earn commission improperly. Households and couples who honestly share a bank account or device are not in breach.

Automatic checks and review.

• We run automatic checks on referrals, payout accounts and sales. The signals they use are listed in our Privacy Policy.
• A possible case puts the affected commissions under review. A review about a referral itself holds all its unpaid commissions and pauses it from counting toward your tier. A review about one sale holds only that commission.
• An automatic check never voids a commission or closes an account. A person decides every case.
• Reviews last up to 60 days. We may extend once by 60 more days with notice if an investigation is active. If no decision is made by then, the commissions are released.
• We email you when a review starts and when it ends, and may ask you for information (please reply within 14 days). We do not disclose which check triggered a review, because that would help people evade the checks.

When a case is confirmed. All unpaid commissions on that referral are void, its qualification is revoked, and its future sales earn no commission. We may also suspend your link, record a fraud finding on your account (which holds all payouts while open), or close your account. Commissions already paid stay paid, except that where the fraud was yours we may recover them from future commissions. A confirmed case on one referral does not automatically affect your others.

Suspension. While your link is suspended, no new creators can be attributed to you and sales earn no commission. If lifted, sales from then on earn again; sales during the suspension never do.

Repeated violations. Two confirmed cases within 12 months end your affiliate account.

Appeal. You can appeal any confirmed case, revocation, suspension, finding or closure by emailing hello@seenbox.ai within 30 days of our notice. We will decide within 14 days. If we agree, we restore what was revoked and release held payouts in the next batch.

12. How you may promote Seenbox

• Disclose that you earn. When you share your link, say plainly that you earn a commission, for example: "I earn a commission if you join Seenbox through my link." This is required by the FTC's endorsement rules.
• Do not promise earnings, imply creator endorsements, or describe payments differently than Seenbox's own pages do. A hold is a hold, and a released hold is never a refund.
• Do not spam, scrape, automate other people's accounts, or bid on "Seenbox" or close variations in search or social ads.
• Do not use Seenbox's name or logo to suggest you are Seenbox or that Seenbox endorses you.

13. What you can see

For each referred creator: which qualification steps are done, whether they qualify, the date of their first captured sale, their captured sales total, and your pending, earned and paid commissions. Across all referrals, one total under review. You never see buyers' messages, creators' replies, buyer details or fraud-check results.

14. Changes

• We may change amounts and periods described as "currently" (the hold period, payout minimum and batch day) with at least 30 days' notice by email and on your dashboard.
• We will not lower the 10% rate or shorten windows for creators you have already referred, except by ending the Program under Section 15.
• Changes never alter commissions already earned or payouts already made. Continuing in the Program after a change means you accept it.

15. Ending the Program or your account

• We may end the Program with at least 90 days' notice. Commissions on sales captured before the end date are paid as these Terms describe.
• You can close your affiliate account anytime. We can close it with 30 days' notice, or immediately for fraud or a serious breach. Sales captured after closing earn nothing; your balance is handled under Sections 7 and 8, and commissions under review stay under review until decided.
• Closing a creator account does not close an affiliate account, or the reverse.

16. General

You participate as an independent contractor; "Seenbox Partner" is a title, not a legal partnership. The disclaimers and limitation of liability in the Terms of Service apply; for affiliates, Seenbox's total liability is limited to the greater of the commissions paid to you in the 12 months before the claim and $100. You agree to indemnify Seenbox against third-party claims arising from how you promote it. Sections 18 (arbitration, including the 30-day opt-out) and 19 (Oregon law and venue) of the Terms of Service apply. We may transfer these Terms to a successor to the Seenbox business, including a limited liability company we form, and your balances and windows carry over.

Contact: Seenbox · hello@seenbox.ai