Seenbox Creator Agreement

The short version. You set your prices. A buyer's card is held when they message you. Deliver by your deadline and you keep 65% of your price (70% with an active boost); miss it or decline, and the hold is released and nothing is earned. Your share is paid to your Stripe account a few days after the charge.

1. About this Agreement

This Creator Agreement ("Agreement") is between you and Seenbox ("Seenbox", "we", "us"). It applies when you sign up as a creator. You accept it by ticking the box at signup; we record the version you accepted. The Seenbox Terms of Service, Privacy Policy and Community Guidelines also apply to you. If they conflict with this Agreement about your creator account, this Agreement controls.

You must be at least 18, live in the United States, and be able to receive payouts in U.S. dollars. You are an independent contractor: Seenbox sells each message to the buyer and engages you to deliver it. You are not our employee, agent or partner, and you decide whether to offer messages, what to charge and how to reply.

2. Account, handle and verification

• You sign in with a link or code sent to your email. Keep that email secure.
• Handle. Handles at seenbox.ai/[handle] are first come, first served; some words are reserved. We may reclaim a handle that impersonates someone, misleads buyers or breaks the rules, and will tell you why.
• Verification. Before your page goes live, you prove you control at least one social account, for example by sending a code to @seenbox.ai on Instagram, signing in with the platform, or adding a code to your profile for a short time. Your page shows a verified badge for each account we verify. A social account can be verified to only one Seenbox creator.

3. Stripe, payouts and taxes

• We pay you through Stripe. You complete Stripe's onboarding, where Stripe collects your identity, bank and tax details. Seenbox never sees your bank account number, Social Security number or identity documents. Stripe's Connected Account Agreement also applies to you.
• Your page goes live once Stripe reports your account can receive transfers and payouts and your social account is verified.
• If Stripe needs more information later, transfers may pause until you provide it. Earnings stay recorded for you meanwhile. If you never complete Stripe setup, we hold your earnings and handle them as unclaimed-property law requires.
• Taxes. Tax information is collected through Stripe, and Stripe may issue tax forms (such as a Form 1099-K) where they apply. You are responsible for your own taxes.

4. What you offer

• Message types. Seen, Response, or both, each optional.
• Prices. You set each price. It must be at least the platform minimum, currently $15. Buyers see one all-in price that adds Seenbox's service fee to your price; the fee does not reduce your earnings.
• Deadline. You choose 24, 48 or 72 hours from when the buyer's hold is placed (currently). Because card holds last a limited time, a buyer may be offered a shorter deadline before paying, and in rare cases a deadline may be shortened after payment (never below 12 hours) or the hold released. The deadline in each message's email is the one you must meet.
• Capacity and categories. You can cap how many messages you take each week, and offer optional categories for buyers to pick.
• Paid follow-ups. Off unless you turn them on. You set the price (at least the minimum) and how long after your reply a buyer can buy one (default 7 days). A follow-up is a new Response message with its own hold, deadline and locked rate. Turning follow-ups off never cancels ones already paid for.
• Text only. Buyers send text and links, not attachments.
• Settings changes apply to new orders only.

5. Delivering messages

• We email you for each paid message, only after the buyer's hold is in place. You see the buyer's message, name or alias and category. You never see the buyer's email address, and Seenbox delivers your reaction or reply.
• Seen. Open the full message on Seenbox and pick one reaction. An optional comment (currently up to 80 characters) is allowed but not promised to buyers.
• Response. Write one personal, substantive text reply of at least 5 words (currently up to 2,000 characters). One payment buys one reply.
• It must be you. Replies and reactions must come from you personally. Spelling and grammar tools are fine; replies written by another person or generated by AI are not.
• No quality review. Seenbox does not grade replies. Buyers are told satisfaction with the content isn't guaranteed. We may act on a pattern of empty or bad-faith replies, not on one buyer's opinion.
• Free replies. You may tick "Let [buyer] reply for free" on any Response reply. The buyer can send one free message; you may answer whenever you like, or not. Free messages carry no hold, charge, earnings or guarantee, and while one is open the buyer is not offered a paid follow-up in that conversation.
• Declining and reporting. You may decline any message; the hold is released and nothing is earned. Reporting a message treats it as declined.
• Reminders. We email reminders at 50% and 90% of each deadline. Messages not delivered in time are released and earn nothing.
• Charging. When you deliver, we charge the buyer once. If the charge fails, we may retry once before the hold expires; if it still fails, your reply is not sent and nothing is earned.
• Stay on Seenbox. Do not ask buyers who reach you through Seenbox to pay you elsewhere for that message, and do not promise more than the message type includes.

6. What you earn

• You earn 65% of your price on each message you deliver whose charge succeeds, or 70% if a boost of yours (Section 7) was active when the buyer's hold was placed. Seenbox keeps the rest of your price, and the whole service fee.
• Your rate is locked when the hold is placed and never changes for that order.
• Shares are calculated in whole cents and rounded down.
• If an affiliate referred you, their commission comes out of Seenbox's part, never yours.

7. The boost: keep 70% for 30 days

• Post publicly about your Seenbox page, with a working link to it, from a social account you have verified with us: an Instagram story (tag @seenbox.ai), an X or LinkedIn post, a TikTok or a YouTube video. Use your own photo and words; no template is required.
• We confirm it automatically (for example, from Instagram's tag notice, the platform's API, or visits through your post link) or by a person within 24 hours. If we can't confirm it, you can send a screenshot or link through "Didn't get credit?".
• Once approved, your 70% rate applies to holds placed in the 30 days after approval. A new approved post restarts the 30 days from its own approval; periods never stack.
• We may reject or revoke a boost for an altered or reused screenshot, a post from someone else's account, a post deleted right after approval, or artificial clicks, and will tell you why.
• Your post must make clear the link is your paid service and follow each platform's rules and the FTC's endorsement guidance.

8. Getting paid

• Pending is not earned. Your dashboard shows holds waiting on you. You earn them only by delivering in time.
• Payout hold. We transfer your share to your Stripe account after a payout hold of currently 3 days from the charge. Stripe then pays your bank on your Stripe payout schedule.
• We may pause a transfer while a person reviews an order (a dispute, refund request or report), and will tell you why.
• Refund before transfer. If we refund a charged order under the Refund Policy before your share is sent, your share for that order is not paid.
• Refund or chargeback after transfer. Seenbox absorbs it. We recover your share only if the order involved fraud by you or your breach of this Agreement, and then only by offsetting your future earnings.
• Chargeback before transfer. Your transfer for that order waits until the dispute ends. If Seenbox wins, you are paid; if it loses, your share for that order is not paid.

9. Order limit for new creators

New creators can have at most 3 open orders at a time (currently); we raise the limit as you build a delivery record. While you are at your limit, your page shows that you are not taking new messages. This is separate from the weekly capacity you set.

10. Pausing

You can pause new orders anytime. Orders already placed stay yours to deliver or decline by their deadlines. We may pause your page during verification, a review, or a Stripe problem, and will tell you why.

11. Content and conduct

• Follow the Community Guidelines in your profile, reactions, comments and replies. Buyers' messages are filtered automatically, but your own content is not, and you are responsible for it.
• Do not present replies as financial, investment, legal, medical or other professional advice.
• You agree to keep replies to general information and personal perspective. Do not diagnose, prescribe, give dosing instructions, apply the law to a buyer's specific facts, or give personalized investment recommendations. You are responsible for your own professional, licensing, employer and insurance obligations. Do not move a buyer's question off Seenbox to provide professional services. Your replies are your own, and you're responsible for them. Seenbox isn't responsible for how a buyer uses them.
• Use what buyers send only to deliver their message. Do not publish a buyer's message or details without their consent.
• If you set up automatic DM replies yourself (for example with Instagram's Instant Reply or a DM tool), follow each platform's rules. Seenbox never asks for your social passwords.

12. Your page, your links and our use of them

• You give Seenbox a non-exclusive, royalty-free license to display your name, photo, handle and page on the Service, in your launch kit and in messages to your buyers, while your account is open. We will not use your name or photo in Seenbox's own marketing without your written permission (email counts).
• You own your replies. You license Seenbox to store and deliver them, and buyers may keep and share them as the Terms of Service describe.
• Your links (seenbox.ai/[handle], /dm, /story, /post) all open your page; we record which kind of link each visitor used so you can see what sells.
• Connected Instagram (optional). If you connect your Instagram professional account, Seenbox sends your auto-reply once to people who message you whom you do not follow, never to story replies or mentions, and never stores message text. You can edit it (it must keep your link), turn it off or disconnect anytime, and you remain responsible for what it says.

13. If an affiliate referred you

Your affiliate earns a commission from Seenbox's part of your new-message sales, never from your share, and nothing on paid follow-ups. They can see your setup progress, whether you qualify, your first-sale date and your sales total, but never buyers' messages, your replies or buyer details. Automatic fraud checks on referrals can hold the affiliate's commission; they never hold or reduce your earnings. You cannot refer yourself or switch affiliates after signup.

14. Changes

We may change any amount or period described as "currently" (including your share, the boost, the service fee, the price minimum, the payout hold, the order limit, deadlines, reactions and reply limits) with at least 30 days' notice by email and on your dashboard. A change never affects an order whose hold was placed before it took effect, or money already earned. If you keep selling after a change, you accept it; you can close your account instead.

15. Closing your account

You can close your account anytime. We can close it with 30 days' notice, or immediately for fraud, prohibited content or a serious breach, in which case we release all open holds. Otherwise, open orders remain yours to deliver or decline. Earned money is transferred on the usual schedule unless held for a review of fraud or a breach.

16. Liability and indemnity

The disclaimers and limitation of liability in the Terms of Service apply to this Agreement; for creators, Seenbox's total liability is limited to the greater of the fees Seenbox kept from your sales in the 12 months before the claim and $100. You agree to defend and indemnify Seenbox against third-party claims arising from your content, your replies, or your breach of this Agreement or the law.

17. Disputes and general terms

Section 18 (dispute resolution and arbitration, including the 30-day opt-out) and Section 19 (Oregon law and venue) of the Terms of Service apply to this Agreement. We may transfer this Agreement to a successor to the Seenbox business, including a limited liability company we form, but never while one of your orders is open; your earnings and settings carry over. If any part is unenforceable, the rest remains. This Agreement and the documents it references are the entire agreement about your creator account.

Contact: Seenbox · hello@seenbox.ai